Privacy policy

Welcome to Ukje. Ukje respects your privacy and is committed to protecting your personal data. This privacy policy tells you how we use your personal data when you visit our website, interact with us, and buy our products.
If you have any questions, please contact us at
  1. Children Under the Age of 16
Our website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to our website. If we learn we have collected or received personal information from a person under 16 without verification of parental consent, we will delete that information.
  1. Personal Data Which We May Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). Personal data falls into these categories:
  • Identity data includes first name, last name, username or similar identifier and an encrypted version of your login/password. If you interact with us through social media, this may include your social media user-name.
  • Contact data includes billing address, delivery address, email address and telephone numbers.
  • Financial data includes payment card details.
  • Transaction data includes details about payments to and from you and other details of products you have purchased from us.
  • Technical data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage data includes information about how you use our website and our products.
  • Tracking data includes information others or we collect about you from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.
  • Marketing and communications data includes your preferences in receiving direct marketing from us.
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.
If you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to (fully) provide our products.
  1. How Is Your Personal Data Collected?
We use different methods to collect data from and about you, including:
Personal data you provide when you:
  • sign up to receive the our newsletter
  • make enquiries or request information be sent to you;
  • create an account on our website;
  • order our products;
  • ask for marketing materials to be sent to you;
  • engage with us on social media;
  • enter a competition, promotion or survey;
  • contact customer services; or
  • leave comments or reviews on our or products. 
As you interact with us, including via the Ukje website, we may automatically collect technical data about your equipment, browsing actions and patterns. We may also collect tracking data when you use our website, or when you click on one of our adverts.
Third parties or publicly available sources. We may receive data from various types of third parties, including:
  • Technical data and/or tracking data from analytics providers, advertising networks and search information providers;
  • Contact, financial and transaction Data from providers of payment and fraud prevention services;
  • Identity and contact data from data partners; and
  • Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites. We will only use your personal data when the law allows us to.
  1. How We Use Your Personal Data
Where we need to perform the contract we are about to enter into or have entered into with you or your company. For example, when you / your company purchase our products.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, when we carry out fraud screening as part of the check-out process.
We may use your personal information for the below reasons, as well:
  • communicate with you in a personal way or to inform you about Ukje products;
  • provide customer service, including service around the purchase of products;
  • enquiries or complaints;
  • administer and fulfil your purchases of our products including the financial and logistic handling;
  • administer your account;
  • administer your participation in any contests, promotions, surveys or website features;
  • perform market research and improve our business and products;
  • perform statistical analyses and reporting;
  • to communicate future promotional and marketing information including direct marketing purposes and retargeting;
  • to comply with our legal obligations, resolve disputes, or enforce our agreements;
  • as otherwise stated at or about the time information is collected. 
Generally, we do not rely on consent as a legal basis for processing your personal data other than where the law requires it, for example in relation to sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw consent any time.
  1. Advertising, Marketing and Your Communications Preferences
We may use your identity, contact, technical, tracking, usage and profile data to form a picture of what we think you may want or need, or what may be of interest to you / your company. This is how we decide which products and offers may be relevant for you / your company and tell you about them.
Tracking data, and in particular cookies, help us to deliver website and social media advertising that we believe is most relevant to you your company and to potential new customers of Ukje. The cookies used for this purpose are often placed on our website by specialist organizations. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  1. Cookies
You can see from advertising, marketing and your communications preferences above, that cookies are a tool which we (and everyone one else who operates online) uses for advertising. That is just part of why cookies are used.
Cookies help our websites work better and provide lots of help in the background to make the process of being an Ukje customer a lot easier. There are also cookies that allow us to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.
There are cookies that collect information about your browsing habits in order to make advertising delivered to you more relevant to you and your interests (see Advertising, marketing and your communications preferences above). They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.
Almost all the cookies that relate to advertising are part of third party online advertising networks. We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
  1. Disclosures of Your Personal Data
We may share personal data with the following third parties: Our subsidiaries and affiliates; contractors, suppliers and service providers (such as technology service providers, payment processing and fraud prevention providers, manufacturers and post and courier services)’ and other third parties we may use to support our business.
We may share personal data with a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Ukje’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Ukje about our website users is among the assets transferred.
Ukje may also share your data with third parties connected to advertising, retargeting and analytics.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may also disclose your personal information:
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our General Terms and Conditions and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ukje, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
8. Payment Information

Ukje accepts all major credit cards, paypal as well as international wires for payments for our products. All online payments will be conducted in accordance with Payment Card Industry (PCI) data security standards and your billing information details are communicated directly from your browser to these payment processors – Ukje never sees your full account number. This means that the payment form is either off-site or displayed in a frame on the payment page.
  1. International Transfers
Whenever we transfer your personal data out of the United States to affiliated companies, we will comply with applicable data protection law.
  1. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us through our website or through other means. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or of our data security measures.
  1. Third Party Links
The Ukje website may include links to third-party websites, plug-ins and applications (for example, the ability to sign in with Facebook). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
  1. Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Please note that we keep out financial and transaction records for seven years in accordance with tax and accounting regulations.
In some circumstances you can ask us to delete your data; see your legal rights below for further information.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
  1. Your Legal Rights
  • The right to be informed – that’s an obligation on us to inform you how we use your personal data (and that’s what we’re doing that in this privacy policy);
  • The right of access– that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;
  • The right to rectification– that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
  • The right to delete – you have the right to make us delete your personal data, however we will not delete it without a request from
If you wish to exercise any of the rights set out above, please contact us.
  1. Changes to this Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the website home page. If we make material changes to how we treat our customers' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.